Netgear Aircard 785s - Unable to view SMS messages

[nlalith]

Hi,

I am unable to view the SMS messages on Netgear app accessing Netgear Aircard 785s and web admin logon.

Please advice to trouble shoot. 

[michaelkenward]

Nothing in here?

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

You may have done that already. I can't tell from your message.

I mention it because Netgear gave up on supplying paper manuals years ago and people sometimes miss the downloads.

[Blanca_O]

Hi @nlalith

Welcome to NETGEAR Community!

Here's a reference of how to view messages: 

AirCard 785S Mobile Hotspot User Manual [page 31]

Just want to clarify, do you see list of messages but cannot open it? Or no messages listed under Messaging settings? 

Regards,
Blanca
Community Team
 

[nlalith]

Hi Blanca,

The are no messages listed under messaging . But when I change the sim to mobile, I see the sms messages.

Please advice.

--

Thanks & Regards,

Lalit

[nlalith]

Please advide, I am not able to view any meeasges on Message section.

Please advice.

--

Thanks,

Lalit

[nlalith]

Any update, please ?