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Netgear Nighthawk M1 reboots several times then goes dead, cannot turn on

RobotPirate
Aspirant

Netgear Nighthawk M1 reboots several times then goes dead, cannot turn on

Device has worked fine for 5 months.

 

Nighthawk M1 2A1-NAS

 

 

Last week starting rebooting when I connect to my PC about 20% of the time.

 

Then it started randomly rebooting.

 

No when turned on (battery or plugged in no battery) it shows the "NETGEAR" logo a few times and keep booting for aobut 20 seconeds, then boom, black screen, unplug and do this all over but IT NEVER TURNS ON

Message 1 of 4
plemans
Guru

Re: Netgear Nighthawk M1 reboots several times then goes dead, cannot turn on

have you tried a factory reset? 

Here's the software and hardware guide

Netgear Nighthawk LTE Mobile Hotspot Router (MR1100) - Reset Device - AT&T (att.com)

Message 2 of 4
RobotPirate
Aspirant

Re: Netgear Nighthawk M1 reboots several times then goes dead, cannot turn on

I already did all of this

 

reset and hard reset with holding the button on the back of the device for 10 seconds

 

 

I cannot even get to "ATT WIFI MANAGER" becasue the Nighthawk does not power up now

Message 3 of 4
idck_de
Tutor

Re: Netgear Nighthawk M1 reboots several times then goes dead, cannot turn on

The exacttly same thing happened to me once. My suggestion is do nothing with devices keep it tiny, Go reach out Netgear 'call them'.

Asking for return investigation before it gets too late.

Here is my post.

Model: MR1100|Nighthawk M1 Mobile Router
Message 4 of 4
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