NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Marcus1981's avatar
Marcus1981
Tutor
Feb 28, 2021

Netgear Nighthawk firmware update

I took a netgear nighthawk m1 firmware update on Thursday Night and now it does not show my data usage like it should: https://prnt.sc/109mh9r so Please fix it! I have restarted the modem took the si...
Marcus1981's avatar
Marcus1981
Tutor
Mar 03, 2021

I dont know how to go back to the last firmware update! Im hoping they fix the current one so it reads the sim card data correctly!

ArodiD's avatar
ArodiD
NETGEAR Expert
Mar 04, 2021

Hi Marcus1981 ,

 

We have confirmed the issue is on Telstra's end and are working with them to urgently rectify.

 

  • ArodiD's avatar
    ArodiD
    NETGEAR Expert
    Mar 04, 2021
    ArodiD wrote:

    Hi Marcus1981 ,

     

    We have confirmed the issue is on Telstra's end and are working with them to urgently rectify.

     

    Thinchy - This reply was meant for you

    • Marcus1981's avatar
      Marcus1981
      Tutor
      Mar 04, 2021

      Yes, Thanks! If you hear that Telstra has resolved this issue please post here because I have a At&t branded device so if its not fixed than I may have to contact At&t Tech Support!