Night Hawk M1 4G signal cutting and not connecting back

[MFK2020]

Hi all, 

Just had a new M1 for a week now ( it's my third one ) , I'm facing a strange problem , the 4G is cutting and not coming back in the night only  , I have to remove the sim card and restart the modem to get it work again. 

I have another M1 which work properly when the other having problems.

My firmware version is 12.06.08.00,

The modem is connected to a 4g antenna and the last two nights here are very humid.

Thanks in advance for the support 

[Blanca_O]

Hi @MFK2020

Welcome to NETGEAR Community!

Have you tried factory resetting the device? 

Please check if you have WiFi standby set to Enabled. Kindly do the following: 

Access UI > Settings > Setup > Wireless > change WiFi Standby to Disabled.

Regards,
Blanca
Community Team