NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Hindmarsh
May 10, 2017Initiate
Nighthawk M1 Ethernet Port Timeout
Hi, We have a M1 Router which we are testing before purchasing more. Everything that we use if for seems ok with one exception. The Ethernet port seems to go in to some standby mode after reboot o...
SiliconSapphire
Dec 15, 2017Tutor
I am interested in further details as well, will the firmware be provided here on the netgear website?
UK-based
Dec 15, 2017Luminary
The fact that each mobile network provider appears to have a customized version of the Nighthawk M1 firmware would probably mean that firmware releases wouldn't be made on the Netgear site but would instead be automatically downloaded by the M1 directly from the provider. My M1 regularly checks for updated firmware - you can see this in the M1 browser-based interface under Settings > Administration > Firmware Update, where the date of the latest auto check was made.
I'm running my M1 as my main household router on an upgraded mains charger (with Qualcomm Quick Charge 3.0 technology) and no battery. However, I've noticed that there's a warning on the Firmware Update page under the manual Upload Firmware section, saying "Software Update unavailable when battery level is below 20%". Of course, with the battery removed, the "Battery Charge Level" in the Settings > Nighthawk M1 Status > Diagnostics is reading 0%. So my guess is that when running on a mains charger without the battery installed, the M1 might never auto upgrade itself. In fact, I've just clicked the check for updates button and it's hanging with "CHECKING..." displayed on the button and below the button it states "Last checked undefined". So I may need to put the battery back in from time to time to check for updates and install them. If this is the case, I'll write another post to confirm it.
- UK-basedDec 15, 2017Luminary
The "Check For Updates" button mentioned in my previous post is working again, without having to reboot. I suppose the M1 might have been having difficulties contacting my provider's website. The function does a quick check and returns the message, "Up to date - Last checked (current date and time)". However, it remains to be seen whether or not the M1 will perform an auto firmware update when it finds a new version, if the battery isn't installed. It may be some time before I can confirm this - a Netgear Expert stated in another discussion that there will be a new firmware release in Feb.