× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Nighthawk M6 Pro Unlocked Hotspot 5G mmWave
Reply

Re: Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

I tried to update the Firmware from my Nighthawk M1 Router from 12.04.02.00 to 12.05.05.00 and it failed.

 

I did the following:

 Upload failed (Errorcode 13; no further explanation)

 

I also tried:

  • Netgear App is not working with current version of Firmware ("not able to connect to Router")
  • Firmware 12.05.05 is not detected through "autoupdate function"

 

Has anybody an idea how I can update the Firmware?

Model: MR1100|NIGHTHAWK M1
Message 1 of 10

Accepted Solutions
ErwinCr
Aspirant

Re: Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

I'm guessing the update is not for the EUS versions.

When updating the router says the update is not intended for this device.

I went on the dutch website and there is an update "MR1100-100EUS_23113509_NTG9x50C_12.06.03.00_00_Generic_05.01.secc" and this one works.
You may wanna change the country of the support site (bottom of the page) your country or a logical country nearby (Belgium>>> Netherlands).

And indeed, the update from within the router doesnt work. 

View solution in original post

Message 4 of 10

All Replies
Blanca_O
NETGEAR Moderator

Re: Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

Hi @Christian1981

 

Welcome to NETGEAR Community! 

 

May I please know the exact model of your MR1100? Where did you purchase it? 

 

Kindly try to log into the M1 Web UI using http://m.home/ and update the firmware. 

 

Regards, 
Blanca 
Community Team

Message 2 of 10

Re: Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

Hi @Blanca_O ,

 

Web UI is not working with http://m.home/

I need to use http://m1login.net and I already tried to update from there. Result: No Update found.

 

Exact Model is MR1100-100EUS_04.01.67.00

 

Best,

Christian

Message 3 of 10
ErwinCr
Aspirant

Re: Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

I'm guessing the update is not for the EUS versions.

When updating the router says the update is not intended for this device.

I went on the dutch website and there is an update "MR1100-100EUS_23113509_NTG9x50C_12.06.03.00_00_Generic_05.01.secc" and this one works.
You may wanna change the country of the support site (bottom of the page) your country or a logical country nearby (Belgium>>> Netherlands).

And indeed, the update from within the router doesnt work. 

Message 4 of 10
W1lliam
Virtuoso

Re: Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

FW for this model can be found at http://www.downloads.netgear.com/files/GDC/MR1100-100EUS/MR1100-100EUS_23113509_NTG9x50C_12.06.03.00...

 

You can then upgrade your M1 via Web GUI->SETTINGS->Administration->Firmware Update->Upload Firmware

Message 5 of 10

Re: Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

I have several Nighthawk M1's, MR1100-1A1NAS and MR1100-2A1NAS. When I go to administration and then firmware, it does not give me the option to upload firmware. Any idea why or how to make this work? These are the AT&T US versions of the MR1100 and I was able to download the firmware I need for the model from the Netgear site. I just can't upload it. And about 95% of the time I can't get these to update when I do "check for updates" within the hotspot GUI. I set these up for other people all the time because I live in an area where we can't get good internet. I just want to be able to update them all to the latest firmware. I would appreciate any advice. Thanks.

Model: MR1100|Nighthawk LTE Mobile Hotspot Router (US)
Message 6 of 10
TeeJay74
Virtuoso

Re: Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

I assume the upload button is visible. Upload button works after firmware file is selected by browsing. Then the file version should be suitable for your SKU.

Message 7 of 10
kskenyon
Tutor

Re: Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

Same problem here.  There is no update button to trigger the file selection dialog.  Just an error.

 

AT&T US version NAS 

Message 8 of 10

Re: Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

Thx ErwinCr. I used your link to download the latest firmware and it worked. - Really confusing: When you switch Netgear support website to German, you are downloading a different firmware version (and Button/Text remains the same).  

Message 9 of 10
Orion007
Aspirant

Re: Nighthawk M1 / MR1100 Firmware Update (12.05.05) Failure

AT&T Routers don't have the ability to manually update the firmware it is locked out by the carrier. The only way to update the firmware is the check the router does that is currently broken.

Model: MR1100|Nighthawk LTE Mobile Hotspot Router (US)
Message 10 of 10
Top Contributors
Discussion stats
  • 9 replies
  • 16338 views
  • 2 kudos
  • 8 in conversation
Announcements

Orbi WiFi 7