Nighthawk M1 Mobile NOT compatible to Band 20

[Mattestanz]

Hello Netgear Community,
FYI the MR1100 Nighthawk M1 Mobile Router is NOT compatible to Band 20 Smiley Sad
I'm traveling through Italy for work, and I need a fast connection especially when I'm in extra-urban and rural areas, where (I just discovered) the Band used by carriers is Band #20 (800 Mhz).
So my question to Netgear is: are you planning to release a firmware upgrade that will allow the M1 to connect to Band 20 - 800 Mhz?

Thank you,
Regards,
MS

[schumaku]

As per the What cellular bands are supported by MR1100 Nighthawk M1 Mobile Router? the band 20 is 4G LTE supported on most model variants, except of the Telstra Australia version.

[Mattestanz]

Thank you for your reply,

my Nighthawk model is: MR1100-100NAS, and according to the tech-specs (from your link) it supports Band 20.

Although according to Netgear's MR1100 homepage tech-specs Band 20 is not supported:

https://www.netgear.com/home/products/mobile-broadband/mobilerouters/MR1100.aspx#tab-techspecs

In fact, my MR1100 does not work at all when in areas transmitting over Band 20.

Any idea whether a Firmware update could solve the issue?

Thank you again,
MS

[schumaku]

Wild guess is that the available channels (and the carrier aggregation) is indeed part of the firmware provided config data.

@Blanca_O please bring some light to this difference in the tech data - especially the apparent absence of the Band 20 (certainly in use for LTE in the US) and the inconsistency in the tech specs and the KB.