Nighthawk M1 - Telstra-Aust.

[Tricias01]

  OK So I'm old an may not be the brightest star in the computer game, but I'm angry!

I'm in Australia and use Telstra because of my location.  So mobile app nor the http://m.home will take me to my messages and the Nighthawk is telling me it's full of messages. It can't possibly be any simpler when it's "admin" and "admin"  The username is already in there and I dutifully tyjpe in "admin" for a pass word and it just keeps on telling me to enter a correct password.

Somebody, please help me. 

Cheers, Tricia

[Blanca_O]

Hi @Tricias01

Welcome to NETGEAR Community! 

The default admin password is "admin". If it is not accepting the default password then please reset the unit. Here's the reference link 

http://www.downloads.netgear.com/files/GDC/MR1100/MR1100_UM_EN.pdf?cid=wmt_netgear_organic [page 72]

Regards, 
Blanca 
Community Team

[Blanca_O]

Hi Tricias01, 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Regards, 
Blanca 
Community Team

[PiD_Media]

Same device here, and its a user interface thing that caught me up too.

Type in the password, and hit enter 'Before!' clicking the Sign In button.

When you hit enter at the end of the password, the Sign In button will change colour, and that's when the button is live.

[Blanca_O]

Hi @PiD_Media

Did you reset the router? If not, please perform a factory reset and try again. 

Have you tried using different browser? 

Regards, 
Blanca 
Community Team

[PiD_Media]

Why would I reset the Router? The problem is the same at every login, regardless of whether the M1 has just been switched on, or has been running for hours.

As I said, the solution is to hit enter at the end of typing in the password, at which point the Sign In button becomes live and can be clicked.