Nighthawk M1

[Nightwho]

I tried to update the new firmware for a friends, who has the Nighthawk M1 Mobile Router.

To my surprise,the update didn’t download. The text box said “ Update Error ,The update couldn’t be updated and the mobile router will automatically re-check for an available update within 48 hrs “

Can you tell me what’s happening with this new firmware  not being able to download.

I did the manual update but this also came up with a error.

[JohnPeng]

Please advise your device's SKU and FW/PRI versions.

Thanks

[Nightwho]

Hi John,

Nighthawk M1

SKU MR1100_1TLAUS

Firmware NTG9x50C_12.06.02.00

Thanks 

Nightwho

[Nightwho]

Hi John,

The new firmware I’m trying to download is Version 12.06.08.00

Regards

Nightwho

[JohnPeng]

Please do a factory reset and try agaon.

Thanks