Nighthawk M5 MR5100!!

[gomess]

Hey guys, I just got my Nighthawk M5 MR5100 and I'm facing some problems:

• The device been overheating a lot.

• Can't charge it to full and it shows on the battery the overheat icon.

• Sometimes it reboots.

I am using it on my PC through ethernet and on my phone through wifi 5Ghz.

I tried to plug it in to the wall and remove the battery but same thing happened.

Any advice or help is well appreciated. Thank you :).

[Blanca_O]

Hi @gomess

Welcome to NETGEAR Community!

Please provide the device SKU (MR5100-xxxxx) and firmware version. 

This link may help you out: 

What do I do if my Netgear Mobile Hotspot/Router is not charging its battery to 100 percent?

Regards,
Blanca
Community Team