× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Nighthawk M6 Pro Unlocked Hotspot 5G mmWave
Reply

Nighthawk MR1100 Firmware update on 09_17_2018 causes mobile broadband disconnect

mldevries
Follower

Nighthawk MR1100 Firmware update on 09_17_2018 causes mobile broadband disconnect

After firmware update NTG9X50c_12.05.05.00_ATT_03.12 was pushed to my router I am now receiving Mobile Broadband Disconnected when I am in a rural location.  When I bring the router back to the metro area it works just fine without any issues.  Any idea how to get my connectivity back?  AT&T seems to think it's a hardware issue but it seem coincidental it happened right after this firmware update.  Factory reset does not resolve the issue.  New SIM card did not resolve it either.

Model: MR1100|Nighthawk LTE Mobile Hotspot Router (US)
Message 1 of 2
bigbenfmont
Aspirant

Re: Nighthawk MR1100 Firmware update on 09_17_2018 causes mobile broadband disconnect

I have the exact same problem. 

Model: MR1100|Nighthawk LTE Mobile Hotspot Router (US)
Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 1482 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7