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Off Topic: Community Account Email Change Lost Profile

Hyppolyte
Guide

Off Topic: Community Account Email Change Lost Profile

Support required: I followed the advice in this thread Off-Topic-Change-email-address-associated-with-my-Netgear (topic now closed).

 

Result changed email but lost all profile info. Username which was hyppolyte now Hyppolyte.

 

So I changed email back to previous at https://www.netgear.com/mynetgear/portal/myProfile.aspx  and profile info returned.

Currently using new email sans my profile history - second attempt.

 

hyppolyte

 

 

Model: MR1100|Nighthawk LTE Mobile Hotspot Router (AU)
Message 1 of 3
Blanca_O
NETGEAR Moderator

Re: Off Topic: Community Account Email Change Lost Profile

Hi Hyppolyte

 

You can PM me your email address if you want us to check your registered devices. 

 

Regards, 
Blanca 
Community Team
 

Message 2 of 3
Hyppolyte
Guide

Re: Off Topic: Community Account Email Change Lost Profile

Hi Bianca,

 

Thanks for looking into my question.

 

Only 1 registered device - re-registered.

 

My concern was the loss of 2 years of community contributions and PMs. And of course the Capital Letter on hyppolyte.

 

Que Sera.

 

hyppolyte

Model: MR1100|Nighthawk LTE Mobile Hotspot Router (AU)
Message 3 of 3
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