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Off Topic: Community Account Email Change Lost Profile
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Off Topic: Community Account Email Change Lost Profile
Support required: I followed the advice in this thread Off-Topic-Change-email-address-associated-with-my-Netgear (topic now closed).
Result changed email but lost all profile info. Username which was hyppolyte now Hyppolyte.
So I changed email back to previous at https://www.netgear.com/mynetgear/portal/myProfile.aspx and profile info returned.
Currently using new email sans my profile history - second attempt.
hyppolyte
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Re: Off Topic: Community Account Email Change Lost Profile
Hi Hyppolyte
You can PM me your email address if you want us to check your registered devices.
Regards,
Blanca
Community Team
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Re: Off Topic: Community Account Email Change Lost Profile
Hi Bianca,
Thanks for looking into my question.
Only 1 registered device - re-registered.
My concern was the loss of 2 years of community contributions and PMs. And of course the Capital Letter on hyppolyte.
Que Sera.
hyppolyte
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