Support for M2

[Retired_Member]

Hello everyone,

We have a number of these devices in our environment spread across the state, but have no capability to manage and or update them centrally.  While they are more of a consumer device, is there any plan to enable the centralisation of these?

Some things that we would love to do from a central location:

• Push config changes out.
• Fireware updates
• Whitelist updates

Without this the devices need to be recalled or never updated, which with security is not ideal.

Failing this, does anyone know of a portable mobile hotspot that is enterprise manaaged, seems to be a hole in the market.

Cheers

John

[schumaku]

@Blanca_O please (also move to Mobile Routers, Hotspots & Modems section, thank you!).

[Retired_Member]

So know this has moved out of the insight forum, which is what the question was about, does anyone from Netgear have a comment?

[schumaku]

Insight is a SMB BU product, while the hotspots/MiFi routers/modems are consumer devices. I've requested moving it away because there is neither support for these devices in Insight not are there any plans to integrate as far as I know as a non-Netgear person.

A feature request for a mobile management platform does belongs to a different BU. Insight or any other implementation might be the possible platform. On my opinion, there might be not enough feature and capability overlap - similar for example Orbi Pro where adding it into Insight opened up discussions on feature gaps of the device side.

[Retired_Member]

Thanks,

So there is no method to understand the roadmap going forward or to request support for the device with insight?

While I understand the M2 is consumer, there is no SMB or enterprise solution avalilable that performs this role for a mobile.

Cheers

John