× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Nighthawk M6 Pro Unlocked Hotspot 5G mmWave
Reply

Trouble staying connected

Minix123
Follower

Trouble staying connected

We can’t keep our devices connected
Message 1 of 2
plemans
Guru

Re: Trouble staying connected

We need more info. 

1. What device? your router? which one? 

2. firmware on the router? 

3. modem gateway its connected to? 

4. is it wireless devices having issues? if so is it 2.4ghz, 5ghz, or both having issues? 

5. Do wired devices have issues? 

6. how long has this been going on? 

7. how frequently does it happen? 

8. what have you tried doing to correct the problem?

 

Details are important since we aren't there to see whats going on or what you've done. 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 581 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7