Unlock Aircard 800S (AC800S) with MEP

[mustin33]

I've been given an MEP code for an Aircard 800S that I bought in NZ and which is currently locked to Spark. I can't work out how to use the code to unlock the device though!

Any suggestions?

[Blanca_O · Accepted solution]

Hi @mustin33

Welcome to NETGEAR Community! 

The unlock process requires another ISP SIM to be inserted then the device will then prompt you for the unlock code. 

Regards, 
Blanca 
Community Team

[Blanca_O · Accepted solution]

Hi @mustin33

Welcome to NETGEAR Community! 

The unlock process requires another ISP SIM to be inserted then the device will then prompt you for the unlock code. 

Regards, 
Blanca 
Community Team

[mustin33]

Thanks, when I enter the code nothing seems to happen, it doesn't even say the wrong code or anything.

I'll try and contact the store again to confirm the MEP code.