VPN Kills Internet Connection

[earlbalentine]

Every time I activate my VPN IPVanish app so I can watch my Amazon Firestick my network go dead. Turn VPN off, I can watch my Firestick, turn on VPN then my network goes down. Network speed test is 220mbps when VPN is off, turn on VPN m,y internet speed test says zero and a message says no internet service. Is there something I need to config on the router to allow my VPN to work?

[plemans]

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@earlbalentine wrote:

Every time I activate my VPN IPVanish app so I can watch my Amazon Firestick my network go dead. Turn VPN off, I can watch my Firestick, turn on VPN then my network goes down. Network speed test is 220mbps when VPN is off, turn on VPN m,y internet speed test says zero and a message says no internet service. Is there something I need to config on the router to allow my VPN to work?

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What router are you using? 

Firmware on the router? 

What modem are you using? 

you posted int he mobile hotspot forum, is this where you meant to post?

Have you contacted IPVanish? since its their product causing the issue?