× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Nighthawk M6 Pro Unlocked Hotspot 5G mmWave
Reply

mr1100 updating device please do not power off

geoff79
Follower

mr1100 updating device please do not power off

over the years i have previously updated the firmware in my Netgear MR1100 -1TLAUS without issue.

today I initiated the built in firmware update process.

it appears to have failed during installation.

screen displays

Updating devce

Please do not power off

[progress bar is approximately 85% complete]

 

no change in the last hour.

is there a way to resume fix the process - or is this just an expensive paper weight now 😞

Model: MR1100|Nighthawk M1 Mobile Router
Message 1 of 3
JohnPeng
NETGEAR Expert

Re: mr1100 updating device please do not power off

I will ask our SE in Austrlia to contact you and see what might be wrong.

 

Thanks

Model: MR1100|Nighthawk M1 Mobile Router
Message 2 of 3
ArodiD
NETGEAR Expert

Re: mr1100 updating device please do not power off

Hi @geoff79 ,

 

Have you tried powering OFF the device?  Can you please PM with your contact details and I will help you troubleshoot this.

 

Regards,

 

ArodiD

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 963 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7