one of my MR1100 don't work with QXDM and TEMS software

[carver_ua]

Hi,

i has two MR1100 unit, and want use it with QXDM software.
one MR1100 has "NETGEAR DM Port" and "NETGEAR DM Port  VSP" and all work OK,

but second haven't, and don't work with RNP software .

so, how enable DIAG port at MR1100  for work with QXDM, Nemo or TEMS software.

thanks.

[carver_ua]

I solved this problem. all DIAG ports are there.

[JSchnee21]

Hi @carver_ua,

We'd love to be able to get more in depth diagnostic info from our MR1100.  Can you tell us what these softwares do and how we could get more info from the MR1100.  Specially we're looking to get cellular diagnostic info about band, CA, and MIMO.

Thanks,

Jonathan

[carver_ua]

QXDM is sufficient. But need enable DIAG port at MR1100.
this can be a problem. As you can see, support didn't answer anything to me.

[JasonN]

Hi carver_ua,

I have not used QXDM or TEMS software before. I'm glad that you have resolved your issue.

Can you please let us know what you did so we can note this for similar future issues?

Thank you. :]

- Jason N

[Gurugeriki]

Could you please guide us, how the first MR1100 worked for you. Recently I bought one MR1100 Netgear device but i could not be able to connect to the QXDM.

  Is there any specific drivers need to be installed in Laptop ? If yes could you please provide it to us?

[Gurugeriki]

Hi Can you please help us how you have got QXDM working with this device.

---

@carver_ua wrote:

Hi,

i has two MR1100 unit, and want use it with QXDM software.
one MR1100 has "NETGEAR DM Port" and "NETGEAR DM Port  VSP" and all work OK,

but second haven't, and don't work with RNP software .

so, how enable DIAG port at MR1100  for work with QXDM, Nemo or TEMS software.

thanks.

---

[Gurugeriki]

Hi Can you please help us how you have got QXDM working with this device.

I am able to see the diag port but after sometime QPST/QXDM losing connection with the device.

Can you please help

---

@carver_ua wrote:

Hi,

i has two MR1100 unit, and want use it with QXDM software.
one MR1100 has "NETGEAR DM Port" and "NETGEAR DM Port  VSP" and all work OK,

but second haven't, and don't work with RNP software .

so, how enable DIAG port at MR1100  for work with QXDM, Nemo or TEMS software.

thanks.

---

[carver_ua]

I don't hear about such a complaint before.
Everyone works fine with QXDM / TEMS.
terminal does not hang.

But, MR1100 is available for a specific operator, I read on 4pda that in RU there is a problem with one operator, in a certain situation the terminal hangs. try changing the operator. or you MR1100 has broken flash.