registered a product

[jskou]

I think I've made some mess
It says that I have not registered any product, and when I want to register the product, it is already registered.
AC2600 Smart WiFi Router Model R78oo 

[Blanca_O]

Hi @jskou

Welcome to NETGEAR Community! 

Please PM me the device serial number. 

Regards, 
Blanca 
Community Team