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Aspirant

AC1750 armor renewed 6 months early

I purchased netgear armor in January. It’s set to expire January 2021. I got email today to thank me for purchase netgear armor with an expiration date of 6/25/2021. Does anyone know what happened.
Message 1 of 6
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NETGEAR Moderator

Re: AC1750 armor renewed 6 months early

Hi GailNighthawk, 

 

Welcome to the community! May you send me a private message with your email address and serial number for us to check further. 


Thanks,

Christian 

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Aspirant

Re: AC1750 armor renewed 6 months early

Serial number 

Message 3 of 6
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Initiate

Re: AC1750 armor renewed 6 months early

I'm guessing it must have been a mass mailing as i received the same mail and i haven't had my netgear plugged in for months. No money taken so i guess no harm done.

Model: R7000|AC1900 Smart WIFI Router
Message 4 of 6
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Aspirant

Re: AC1750 armor renewed 6 months early

Thanks!
Message 5 of 6
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NETGEAR Moderator

Re: AC1750 armor renewed 6 months early

Hi GailNighthawk, 


Thanks for confirming. We are of Armor emails that were sent in error and we have posted a thread in the community. Please note that no changes should reflect on your account. 

 

https://community.netgear.com/t5/NETGEAR-Armor/Armor-Email-Sent-in-Error-on-June-26-2020/m-p/1936981

 

Christian 

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