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Activating Armor on R8000

bradylteague
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Activating Armor on R8000

Good morning!!  I'm trying to activate Armor and receive the "FAILED TO SUBSCRIBE"error.

 

The problem I believe is the device is registered to one email address and the app is registered to different address.   I don't see the Remote Management Option on the app, but turned it on in the device settings through the web login.  Any ideas??

 

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Christian_R
NETGEAR Employee Retired

Re: Activating Armor on R8000

Hello bradylteague,

 

You will need to use the same email that is associated with your router to activate Armor. To edit your product's registration email, please contact our Customer Care at customer.service@netgear.com and provide them with your email address and router serial number.

 

Christian 

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