Orbi WiFi 7 RBE973
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Armor Bitdefender sur Orbi - abonnement

YvaMa
Tutor

Armor Bitdefender sur Orbi - abonnement

Hello, I installed the ARMOR update on Netgear Orbi.I am entitled to a 30-day trial.For the moment this new layer of security reassures me and so I bought a subscription to env.70 Euros.I received the acknowledgment letter informing me of the sending of the activation code by a separate mail.For 48 hours I have not received anything.My trial subscription covers me another 12 days.Did you have the same experience?why do not I get the activation code now?Moreover, the payment system is complicated.My MAC was not immediately recognized and I paid 3 x.There was a cancellation, so 2 x by mistake.The money has not been taken, I hope that Bitdefender Avangate will be aware of my mistake.

Model: RBS40|Orbi AC2200 Tri-band WiFi Add-on Satellite
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DexterJB
NETGEAR Moderator

Re: Armor Bitdefender sur Orbi - abonnement

Hi @YvaMa, welcome to the community! It is best to reach out to the Bitdefender support team to confirm your subscription and make sure the other payments are cancelled. You can reach them on their support channels on the link below.

 

https://www.bitdefender.com/consumer/support/

 

Dexter

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DexterJB
NETGEAR Moderator

Re: Armor Bitdefender sur Orbi - abonnement

Hi @YvaMa, welcome to the community! It is best to reach out to the Bitdefender support team to confirm your subscription and make sure the other payments are cancelled. You can reach them on their support channels on the link below.

 

https://www.bitdefender.com/consumer/support/

 

Dexter

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