Orbi WiFi 7 RBE973
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Re: Armor Block Issue

ddquick01
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Armor Block Issue

Newly installed Orbi RBR-750 with Armor continuously blocks site after I continuously unblock it, never permitting access.  After some 10-12 attempts, went through a different route tonthe same site with no issues.  Please explain the functionality of unblocking a site if the system just reblocks it.  The site was listed every time in the unblocked site list but, upon attempting to connect, Armor blocked it again.

Message 1 of 4
Christian_R
NETGEAR Employee Retired

Re: Armor Block Issue

Hello ddquick01,

 

May you provide the current firmware version your router is on along with the Orbi app version you have installed. Please also specify if it's iOS or Android.


Thanks,

Christian 

Message 2 of 4
ddquick01
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Re: Armor Block Issue

In response to Christian's questions.

Orbi router RBR750

Firmware version:  V3.2.16.22_1.4.9

iOS Orbi app version:  2.7.6.3 

Message 3 of 4
Christian_R
NETGEAR Employee Retired

Re: Armor Block Issue

Hi ddquick01,


Thanks for the info. I'd like for our support team to reach out for further assistance. May you send me a private message with your email address and phone number along with your router's serial number. 

 

Regards,

Christian 

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