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Forum Discussion

diverdave's avatar
diverdave
Follower
May 02, 2019

Armor Blocking Sites - How to Unblock?

NetGear Armor has blocked a wordpress site I manage for a non-profit org. I cannot find a way to unblock this site on the web page presented to me by Armor, or through the mobile app. I have had to t...
rinthos's avatar
rinthos
Luminary
Mar 22, 2020

Not sure why it doesn't show the attachment, but a screen on the mobile app. When pressing on a blocked URL it brings me to a screen that shows an Unblock option.  Was not there before..

Let me try to show the image again... View the JPG image I attached to this post.

 

 

  • rinthos's avatar
    rinthos
    Luminary
    Mar 24, 2020
    Christian_R wrote:

    Hello rinthos, 


    We have released a KB article regarding this feature which I've linked below. 

     

    https://kb.netgear.com/000061715/How-do-I-unblock-URLS-in-NETGEAR-Armor

     

    Christian 

    Thanks Christian_R  !!! Glad to see this finally start showing up. Any news regarding the Web Portal (armor.netgear.com) for this by chance? I tend to adminster more from there than the app for general screen realestate reasons..but this is an awesome step in the right direction.

    Thanks.

  • davidSo's avatar
    davidSo
    Tutor
    Mar 25, 2020

    so why isnt this put out to the general community? my unit is registered. why no notice? 

  • Twilight2k's avatar
    Twilight2k
    Aspirant
    Apr 01, 2020

    That's great information for how to unblock a site using the mobile app.  Now, how do I unblock a site WITHOUT using the mobile app?  If you tell me that I can't then I am definitely not renewing Netgear Armour and will have to seriously consider being done with Netgear.

     

    Also, what's wrong with the method used by other similar blocking applications?  Something along the lines of on the web page that comes up saying it is blocked, click on "advanced", click on "go to this site anyway".  If you are concerned with non-technical people doing that then make it a configurable setting.  Unless this is added, I will absolutely not be renewing Netgear Armour.

    • DefectiveArgo's avatar
      DefectiveArgo
      Aspirant
      Apr 13, 2020

      There is a 'simple' answer to this - one which any 10 year old who wants to access a website that they are told they are not allowed on will tell you about. It's not illegal but it does subvert "The Rules". And it will only work on individual machines / phones. It is to use a VPN. That is a Virtual Private Network which creates an encrypted tunnel between an individual machine / phone and the target website. This is using a sledghammer to crack a nut when really what everyone wants is the oft repeated request on this forum for a whitelisting facility in the Netgear app. However it does work around the Netgear Armor blockage and enable a user to access the website they need to as their Netgear router will not be able to read the traffic between your machine / phone and the website. If you are using a phone to do this Opera browser (and I'm not consciously promoting that particular browser, it's just that it's the only one I know which has this free facility) has a free VPN built in.