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Forum Discussion
HareBrain
Apr 28, 2022Tutor
Armor Renewal Issues on ORBI RBR750
I believe I have been extremely patient with Netgear resolving my issue with my activation of my auto renewal of Armor on my ORBI RBR 750. My one year subscription expired on 3/27/22 and my credit c...
HareBrain
May 09, 2022Tutor
Thank you Christine.
Just an update - this weekend something happened and lost ability to connect to my router from either the Orbi app or through a web browser. After several attempts to reboot/power cycle the router (and satelites), I ended up doing a factory reset on the router and reconfiguring it to the original settings.
Good news was that I can now access my router, the bad news is nothing has changed with the Armor subscription.
Larry
ChristineT
May 11, 2022NETGEAR Employee Retired
Just checking in! I have requested an update from our engineering team and hope to have an answer for you a little bit later today.
Thanks again for your patience!
Kind Regards,
Christine