Orbi WiFi 7 RBE973
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Armor automatically activated after factory reboot -- Orbi RBK852

BuckeyeFan
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Armor automatically activated after factory reboot -- Orbi RBK852

Firmware up to date - 3.2.18.1

Did a factory reboot about an hour ago; all of a sudden the "armor" is showing activated within the app and was searching things without me accepting anything.  I turned it off in the app -- but it's not deactivated and doesn't give an option to deactivate. 

I didn't accept or agree to anything related to this -- and I never would because I pay for a Bitdefender subscription outside of Netgear.

How can I confirm that "armor" is deactivated? Thanks!

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Christian_R
NETGEAR Employee Retired

Re: Armor automatically activated after factory reboot -- Orbi RBK852

Hello BuckeyeFan, 

 

Welcome to the community! If you send me a private message with your email and serial number I can look into this further.

 

Christian 

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