I have armor activated on my orbi rbr50. I tried to install a wyze lock gateway and the gateway install kept failing at the stage of connecting to the wyze cloud.
I finally tried disabling armor and the install completed successfully.
I checked blocked threats on the rbr50 armor section and nothing is shown ads blocked.
why is armor blocking the wyze gateway communicating with the wyze cloud?
is there a place I can look to see if something is being blocked by armor? Every firewall I have used lets you see a log of blocked activity.
I would recommend using the following link to open a support case regarding Armor: https://www.netgear.com/support/contact.aspx. To open a support case, please follow the steps below.
1. Select "Get help on my NETGEAR product"
2. Select your country
3. Select "I have a NETGEAR product without a serial number"
4. In the dropdown menu, please select "Armor" as the product
