Orbi WiFi 7 RBE973
Reply

Armor has stopped working since V4.6.8.2_2.1.9 upgrade

mcrs969
Luminary

Armor has stopped working since V4.6.8.2_2.1.9 upgrade

Hi community, I've been reading the NETGEAR post on release of a fix for the Orbi devices with issues with App. I've been experiencing issues in accessing my Orbi from the app, but then it went away.

I keep rebooting my RBK752 on daily basis, but since I have: Firmware Version: V4.6.8.2_2.1.9 I'm unable to benefit of the paid subscription of Armor. Actually, it is enabled, but if I trigger an alert, nothing happens.

I have gone on my Armor portal, took a website that was blocked in the past and tried to reach it... no protection is applied and notifications are "frozen" to 49 days ago as per provided screen (49 giorni fa = 49 days ago).

 

mcrs969_0-1655817504795.png

Has someone had this issue too? What do you suggest in order to return having the service working?

herewith some Orbi info:

Firmware Version: V4.6.8.2_2.1.9

dumaos: v3.0.410

seal: v2.1.5.37-0

seal_services: v2.1.5.12-0

armor-bd: v2.2.100.3

spc-circle: v3.25.0.2

 

 

Message 1 of 2
mcrs969
Luminary

Re: Armor has stopped working since V4.6.8.2_2.1.9 upgrade

Hi, just wanted to followup this post:

updated my Orbis to

Firmware Version: V4.6.8.5_2.1.9

and following changes to "seal" apparently were made:

dumaos: v3.0.410

seal: v2.1.5.37-2

seal_services: v2.1.5.12-0

armor-bd: v2.2.100.3

spc-circle: v3.25.0.2

 

I'll test if armor is back alive. it appears as enabled, as it was before...let's see.

 

FW are here:

https://www.netgear.com/support/product/RBK752.aspx#download

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 839 views
  • 0 kudos
  • 1 in conversation
Announcements

Orbi WiFi 7