Orbi WiFi 7 RBE973
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Re: Armor is not seeing my device on the list

Gudel2
Apprentice

Armor is not seeing my device on the list

I made a mistake and removed the wrong device from the Armor portal.

How do i get it back on the listed devices in Armor portal

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 4

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DexterJB
NETGEAR Moderator

Re: Armor is not seeing my device on the list

Hi @Gudel2,

 

Welcome to the community!

 

You can try disconnecting that device from the network and reconnect it then check if Armor was able to detect the device again. Let us know how that goes.

 

Dexter

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Message 2 of 4

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DexterJB
NETGEAR Moderator

Re: Armor is not seeing my device on the list

Hi @Gudel2,

 

Welcome to the community!

 

You can try disconnecting that device from the network and reconnect it then check if Armor was able to detect the device again. Let us know how that goes.

 

Dexter

Message 2 of 4
Gudel2
Apprentice

Re: Armor is not seeing my device on the list

Yes that’s what I did I told the device to forget network then I reconnected to network.

Thank you!

Message 3 of 4
DexterJB
NETGEAR Moderator

Re: Armor is not seeing my device on the list

Thanks for the update! Glad that worked!

 

Dexter

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