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Forum Discussion
Armor paid subscription - unable to activate on RBR50 router
I purchased Netgear Armor security after about two weeks of trialing the product. When I login to the RBR50 router from my PC it says "Security Status Not Activated". When I login to the Orbi App fro...
Hello Dexter & Alina:
I would like to get some help, I've started the trial period on my R8000 router and had to factory reset it, now I can't activate the netgear armor, sent a ticket to bitdefender and so far I got a response stating that i had to re-reset it, and I did.
But the problem still is there, the Nighthawk app on the iphone as well as via the routerlogin.net page says that "An error has occured", Sent the screenshots of both ways to bitdefender about 15 days ago and I'm not getting a response so far, I guess they just dropped on me.
Any help?
Hello gagarzac, I recommend you send DexterJB (a moderator on the forum) a private message. Include the serial number of your router and your help ticket number with Bitdefender, along with the description of the issue
https://community.netgear.com/t5/user/viewprofilepage/user-id/266983
Good luck. Bob.