Armor plan not avail on RBR50

[LawrenceNg]

I cannot subscribe to a new armor subscription for my older RBR pls help. Getting DOS and man to man flooDs.

[plemans]

what firmware version are you on? 

It should support armor. 

Which products support NETGEAR Armor? | Answer | NETGEAR Support

To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service

[LawrenceNg]

I’m on v 2.7.4.24

[KevinLiT]

Hello LawrenceNg,

I understand that you are having difficulties subscribing to a new armor subscription. 

@plemans is correct, your RBR50 supports NETGEAR Armor.

What is happening when you try to subscribe to a new subscription?

Best,

Kevin

Community Team

[LawrenceNg]

So in the app Orbi app I click onto security which is saying expired - renew armor now. When I click on that it takes me to the next page where it says

The plan is not available on the bottom of the screen it reads annual payment with a line across it. You can’t click on anything here 

[KevinLiT]

Hi @LawrenceNg,

Please check your PM. 

Best,

Kevin

Community Team