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Re: Armor product and pricing

Gar2019
Aspirant

Armor product and pricing

Armor was offered to me when I upgraded the firmware on my R7000 router. I activated the 30-day trial.

I have spoken with Netgear and Bitdefender. I have not gotten satisfactory answers from either.

Here are my questions:

1. Which Bitdefender product is included in Armor? Bitdefender offers multiple products with varying numbers of devices on which it can be installed. What do we get in Armor? Do we have options?

2. Who determines the annual pricing? Bitdefender is now listing their Total Security 2020 for up to 5 devices at $89.99 and offering it at 50% off, i.e. $44.99. Amazon offers the same product at $34.99. Two other suppliers offer it at $32.99 and $33.14. Will we be paying top dollar if we go onto an annual service contract?

I called Bitdefender about the pricing more than once. One person told me to call Netgear about pricing. The other told me they would relay my question to someone else and I would get an email response. I got the email response today which told me how to install bitdefender on all of my devices. Nothing about pricing.

Does anyone know the answers to either of my questions?

Thanks,

Gar

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 12

Accepted Solutions
DexterJB
NETGEAR Moderator

Re: Armor product and pricing

Hi @Gar2019, welcome to the community! Thank you for your interest. We'd love to answer your questions. Here are some links for an overview of the feature and as well as pricing information.

 

What features does NETGEAR Armor offer?

https://kb.netgear.com/000059435/What-features-does-NETGEAR-Armor-offer

 

What kind of URLs does NETGEAR Armor block?

https://kb.netgear.com/000059439/What-kind-of-URLs-does-NETGEAR-Armor-block

 

How is NETGEAR Armor different from an anti-virus software?

https://kb.netgear.com/000059436/How-is-NETGEAR-Armor-different-from-an-anti-virus-software

 

What type of vulnerabilities does NETGEAR Armor protect me from?

https://kb.netgear.com/000059438/What-type-of-vulnerabilities-does-NETGEAR-Armor-protect-me-from

 

How is my NETGEAR Armor subscription different from the Bitdefender Total Security 2019 subscription?

https://kb.netgear.com/000059688/How-is-my-NETGEAR-Armor-subscription-different-from-the-Bitdefender...

 

What is the NETGEAR Armor Bitdefender Total Security feature?

https://kb.netgear.com/000059440/What-is-the-NETGEAR-Armor-Bitdefender-Total-Security-feature

 

What is the available subscription plan with NETGEAR Armor?

https://kb.netgear.com/000059444/What-is-the-available-subscription-plan-with-NETGEAR-Armor

 

Please let me know if you have question.

 

Dexter

 

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Message 2 of 12

All Replies
DexterJB
NETGEAR Moderator

Re: Armor product and pricing

Hi @Gar2019, welcome to the community! Thank you for your interest. We'd love to answer your questions. Here are some links for an overview of the feature and as well as pricing information.

 

What features does NETGEAR Armor offer?

https://kb.netgear.com/000059435/What-features-does-NETGEAR-Armor-offer

 

What kind of URLs does NETGEAR Armor block?

https://kb.netgear.com/000059439/What-kind-of-URLs-does-NETGEAR-Armor-block

 

How is NETGEAR Armor different from an anti-virus software?

https://kb.netgear.com/000059436/How-is-NETGEAR-Armor-different-from-an-anti-virus-software

 

What type of vulnerabilities does NETGEAR Armor protect me from?

https://kb.netgear.com/000059438/What-type-of-vulnerabilities-does-NETGEAR-Armor-protect-me-from

 

How is my NETGEAR Armor subscription different from the Bitdefender Total Security 2019 subscription?

https://kb.netgear.com/000059688/How-is-my-NETGEAR-Armor-subscription-different-from-the-Bitdefender...

 

What is the NETGEAR Armor Bitdefender Total Security feature?

https://kb.netgear.com/000059440/What-is-the-NETGEAR-Armor-Bitdefender-Total-Security-feature

 

What is the available subscription plan with NETGEAR Armor?

https://kb.netgear.com/000059444/What-is-the-available-subscription-plan-with-NETGEAR-Armor

 

Please let me know if you have question.

 

Dexter

 

Message 2 of 12
Gar2019
Aspirant

Re: Armor product and pricing

Hi Dexter,

Thanks for your help. I had seen some of these with the marketing descriptions. Some of the ones I hadn't found had enough information for me to proceed on the basis that we get Bitdefender Total Security with unlimited devices for $69.99/year. I hope I got it right. 🙂

Thanks,

Gar

Model: R7000|AC1900 Smart WIFI Router
Message 3 of 12
DexterJB
NETGEAR Moderator

Re: Armor product and pricing

Hi @Gar2019, yes, that is correct. Let us know if you have more questions.

 

Dexter

Message 4 of 12
LynnNetG
Aspirant

Re: Armor product and pricing

In the past couple days, I have received email messages from NetGear showing the following subjects: 

  • You Can't Hide from Cybercrime. ⚠ Don't Fall Victim. Try Armor FREE for 90-days; and
  • Don't Miss Out On Your FREE 90-Day Trial of NETGEAR Armor! 

It soon becomes apparent, however, that the only trial offer lasts only 30 days.  This seems misleading.  Am I missing something?

Model: R7000|AC1900 Smart WIFI Router
Message 5 of 12
DexterJB
NETGEAR Moderator

Re: Armor product and pricing

Hi @LynnNetG, welcome to the community! I have sent you a message. Please check your inbox.

 

Dexter

Message 6 of 12
DexterJB
NETGEAR Moderator

Re: Armor product and pricing

Hi @LynnNetG, were you able to get this sorted out?

 

Dexter

Message 7 of 12
LynnNetG
Aspirant

Re: Armor product and pricing

I missed the "Choose File" button and thought I could not attach files to my reply.  The screenshots are now attached.  Given the discrepancy between the subject line and the message contents, I did not proceed with enrolling in the Armor trial.

Model: R7000|AC1900 Smart WIFI Router
Message 8 of 12
LynnNetG
Aspirant

Re: Armor product and pricing

Second screensshot . . .

Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
Message 9 of 12
DexterJB
NETGEAR Moderator

Re: Armor product and pricing

Hi @LynnNetG, thanks for responding and providing the screenshots. Please enable your private messenger by clicking on your community avatar (top right) and go to My Settings > Preferences > Private Messenger > Turn on private messages.

 

Dexter

Message 10 of 12
LynnNetG
Aspirant

Re: Armor product and pricing

I think I have enabled private messages.

Model: R7000|AC1900 Smart WIFI Router
Message 11 of 12
DexterJB
NETGEAR Moderator

Re: Armor product and pricing

Hi @LynnNetG, I have sent you a message. Please check your inbox.

 

Dexter

Message 12 of 12
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