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Armor renewal fails: Nighthawk app discount code incorrect?
Hi all, I have been using Armor for two or three years now. I remember that I had trouble renewing my subscription last year, but I don't remember how I solved it. My subscription ends at Januar...
Just to let you know in case anyone has the same issues.
I consulted Netgear customer service center. They told me to contact Bitdefender customer services, because my Armor contract was purchased from them directly. Apparently it is possible to purchase an Armor contract from Netgear as well as from Bitdefender. I did not know that. And in either case you get a reminder of an expiration date in the Nighthawk app, but if you got a contract directly from Bitdefender the 'discount renewal link' doesn't work.
Finally I managed to renew my Armor contract.
Just to let you know in case anyone has the same issues.
I consulted Netgear customer service center. They told me to contact Bitdefender customer services, because my Armor contract was purchased from them directly. Apparently it is possible to purchase an Armor contract from Netgear as well as from Bitdefender. I did not know that. And in either case you get a reminder of an expiration date in the Nighthawk app, but if you got a contract directly from Bitdefender the 'discount renewal link' doesn't work.
Finally I managed to renew my Armor contract.