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Forum Discussion
Armor subscription activated but not not applied to RBR50
I bought a subscription and during activation was presented with a very confusing dialog and apparently chose poorly. The activation was accepted, but the RBR50 is still running on the trial. See s...
Here is the screenshot I was unable to attach earlier
Hi all, other users have reported that Bitdefender was able to fix it for them. Also, NETGEAR engineering was already made aware and are looking into it. For a more immediate resolution, you can contact Bitdefender on the link below or make a follow up if you have an existing ticket.
https://www.bitdefender.com/consumer/support/
Dexter
- Thanks for the info Dexter.
Did the bitdefender email for support and yesterday did the chat, the person in the chat said he would move to another level. This was reported 6/29. Support is not good.
No answer yet.