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Forum Discussion
Armor subscription activated but not not applied to RBR50
I bought a subscription and during activation was presented with a very confusing dialog and apparently chose poorly. The activation was accepted, but the RBR50 is still running on the trial. See s...
Hi all, please make sure that the activation code is used on armor.netgear.com and not on central.bitdefender.com. If the issue does persist, please send me a private message with your router serial number and the email used for the subscription.
Dexter
My issue got resolved only after Dexter got involved (I sent him the info he requested which he passed along and a day later my subscription was activated - I did not have to do anything). A day later I also installed the new Orbi firmware (I was worried whether that may mess up the subscription somehow, but thankfully the subscription remained activated).
Thanks to Dexter for his kind help to get this resolved.