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Forum Discussion
SilentService
Jun 07, 2019Star
Armor subscription activated but not not applied to RBR50
I bought a subscription and during activation was presented with a very confusing dialog and apparently chose poorly. The activation was accepted, but the RBR50 is still running on the trial. See s...
DexterJB
Jun 25, 2019NETGEAR Moderator
Hi all, please make sure that the activation code is used on armor.netgear.com and not on central.bitdefender.com. If the issue does persist, please send me a private message with your router serial number and the email used for the subscription.
Dexter
wclute
Aug 16, 2019Aspirant
Dexter,
My name is Bill Clute and I activated Armor with the e-mail address:clute39@charter.net. The account is active on Netgear.armor.com but showing as expired on Orbi app. I have attached a screenshot of the serial number for my router. Any help would be appreciated. Thanks in advance.
My name is Bill Clute and I activated Armor with the e-mail address:clute39@charter.net. The account is active on Netgear.armor.com but showing as expired on Orbi app. I have attached a screenshot of the serial number for my router. Any help would be appreciated. Thanks in advance.
- konabobAug 16, 2019Guide
Hello Bill, it may be helpful if you send DexterJB a private message on this forum. He was able to get the same issue resolved for me.