Orbi WiFi 7 RBE973

Armor subscription multiple active listed


Armor subscription multiple active listed

When I'm in Netgear Armor under my subscriptions I have multiple subscriptions with different expirations dates. I would like to combine them into just one subscription. Can you please help? 

Message 1 of 3

Re: Armor subscription multiple active listed

Something to contact NG support about. Would not nothing we can help with here in the forums. 


My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RBKE963 and RBE973 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,

Message 2 of 3

Re: Armor subscription multiple active listed

I have a similar problem in that they activated the wrong device for Armor. I have had an open ticket from Tech Support for 5 weeks and talked to 3 tech representatives over 4 weeks of time with each saying it will be fixed in 24-48 hours. It is still not activated correctly on my WiFi device. The subscription was paid for with credit card properly charged 5 weeks ago.

Netgear Armor does not care enough to fix such a simple process. 

I will NOT renew Armor on any of my devices. 


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