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Forum Discussion

sacalait's avatar
sacalait
Follower
Feb 27, 2023

Armor subscription multiple active listed

When I'm in Netgear Armor under my subscriptions I have multiple subscriptions with different expirations dates. I would like to combine them into just one subscription. Can you please help? 

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 28, 2023

    Something to contact NG support about. Would not nothing we can help with here in the forums. 

    KevinLiT 

  • d2randall's avatar
    d2randall
    Tutor
    Mar 12, 2023

    I have a similar problem in that they activated the wrong device for Armor. I have had an open ticket from Tech Support for 5 weeks and talked to 3 tech representatives over 4 weeks of time with each saying it will be fixed in 24-48 hours. It is still not activated correctly on my WiFi device. The subscription was paid for with credit card properly charged 5 weeks ago.

    Netgear Armor does not care enough to fix such a simple process. 

    I will NOT renew Armor on any of my devices.