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Billed for Armor but never received it
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Yep! I called netgear at the number they had listed on the transaction. I think it is the general CS/Tech Support number. The CS rep took my info and said another rep would call me back the next day at a specified time. I never got that call (or didn't pick it up) but the charge was reversed in two-three days of that call. They were pleasant about it. I think the hard part is just finding the right person to talk to!
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Re: Billed for Armor but never received it
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Yep! I called netgear at the number they had listed on the transaction. I think it is the general CS/Tech Support number. The CS rep took my info and said another rep would call me back the next day at a specified time. I never got that call (or didn't pick it up) but the charge was reversed in two-three days of that call. They were pleasant about it. I think the hard part is just finding the right person to talk to!
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