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Bought Armor on existing router, enabled it in armor web site, but can't get past trial activation

CourageousMonk
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Bought Armor on existing router, enabled it in armor web site, but can't get past trial activation

Hi all,

I am hoping that somone had this experience:

1) I setup new router and did the trial of Armor

2) Trial Expired

3) Sometime later I purchased armor and reset router

4) I activated it in armor.netgear.com

5) I follow instructions to install it on my router and when I click security tab it keeps popping up with free trial offer to which it fails to subscribe

 

How do I get past the trial offer on the security page so I can somehow tell it I have armor now? 

-John

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plemans
Guru

Re: Bought Armor on existing router, enabled it in armor web site, but can't get past trial activati

Message 2 of 3
Christian_R
NETGEAR Employee Retired

Re: Bought Armor on existing router, enabled it in armor web site, but can't get past trial activ...

Hi John,

 

Welcome to the community! Are you still experiencing issues with Armor? As @plemans has mentioned, have you had a moment to get in contact with our support team?

 

Regards,

Christian 

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