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Can't renew Netgear Armor subscription on iPhone app
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2020-10-28
08:03 AM
2020-10-28
08:03 AM
Can't renew Netgear Armor subscription on iPhone app
My Armor subscription expired. When I try to renew it, can put in all the information but can't complete the transaction. Has to do with the terms of service, which when I click, takes me to Safari. After reading the terms and accepting in Safari, I go back to the subscription section in the Orbi app, but still has everything greyed out - so unable to complete the purchase.
How can I renew my subscription?
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 3
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2020-10-29
12:35 PM
2020-10-29
12:35 PM
Re: Can't renew Netgear Armor subscription on iPhone app
Hello MWO - I have sent you a private message.
Regards,
Christian
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2021-04-09
06:43 PM
2021-04-09
06:43 PM
Re: Can't renew Netgear Armor subscription on iPhone app
I have tried renewing my Netgear Armor security on my RBR40. When I go to my Orbi app and click security and try to renew, it indicates my Armor expires on on 4/17 and contract is already purchased on my account and I can’t even get to the renew section. Please provide assistance so that I can renew with the discount you are offering.
Model: RBR20|Orbi AC2200 Tri-band WiFi Router
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