Orbi WiFi 7 RBE973
Reply

Can't turn Amor off on RBR50

indygadgetguy
Aspirant

Can't turn Amor off on RBR50

Hello Netgear community and fellow Orbi users,

 

For some reason, I cannot turn Armor off through the Orbi app. When I flip the switch, I get "Error Failed to update Armor." I've tried two different phones, but nothing. I suspect Armo is causing a speed hit on my performance.

 

I'm trying to avoid a factory reset, but at this point seems inevitable.

 

This is my second year for the Armor subscription. Generally, I like the features, but implmentation is so flaky. I wonder if a bitdefender box would be less grief.

 

Message 1 of 2
Christian_R
NETGEAR Employee Retired

Re: Can't turn Amor off on RBR50

Hi indygadgetguy, 

 

Welcome to the community! May you send me a private message with your email address and serial number for us to check further. 

 

Thanks,

Christian 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 1417 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 7