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Forum Discussion

ravikun's avatar
ravikun
Follower
Dec 02, 2020

Cannot Activate ARMOR on my ORBI RBK753S-100NAS

I purchased and installed   NETGEAR Orbi Whole Home Mesh WiFi 6 System with Advanced Cyber Security, 3-pack Model RBK753S-100NAS successfully 

Firmware version: v3.2.16.6_1.4.4
but cannot activate ARMOR security. I keep getting  "Activation failed", "Try again" messages.

I rebooted the router, disabled "Access Anywhere" etc. No use!
How do i fix this?

3 Replies

  • I have the same Orbi and the same problem.  Were you able to get it fixed?  If so, how?  

     

    Thanks!  

  • olympos1625's avatar
    olympos1625
    NETGEAR Employee Retired

    Hi ravikun and smithgroup,

     

    Good day!

     

    Welcome to NETGEAR Community!

     

    First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Are you still having the issue with the Netgear Armor? Please PM me your registered email address and the serial number of the Orbi router.
     

    Please do not hesitate to let me know if you need further assistance. 

     

    Regards,

     

    Oliver

    Community Team