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Cannot install paid for Netgear Armor subscription for my R7000p

johnamcmurrough
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Cannot install paid for Netgear Armor subscription for my R7000p

Hello,

 

I've purchased the Netgear Armor subscription and I cant get logged in to the https://armor.netgear.com/ .  I get a session is expired.  Please try again.  I've opened up a case with BitDefender, my  assigned ticket number is 2019111907420002.  They responded with an email writing - please try the link and log in BUT it just times out, like before, and says session expired.  My activation code with Bitdefender is N2S4PJ5D9J.  My Serial for my router is 5J918B7RA0301.  Please Help.  Thanks!

 

John

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
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DexterJB
NETGEAR Moderator

Re: Cannot install paid for Netgear Armor subscription for my R7000p

Hi @johnamcmurrough, welcome to the community! Does the issue persist when using another device (another computer, mobile device)? Please make sure you are connected within your home network where the Armor enabled router is.

 

Dexter

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