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Change Device Names in Netgear Armor
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Change Device Names in Netgear Armor
I cannot figure out how to rename any of "My Devices" listed in Netgear Armor. According to Netgear, the device name may be changed once it is added to "My Devices". I have done that, but I am still unable to rename any device listed there. Can anyone please help.
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Re: Change Device Names in Netgear Armor
Hello cacompton,
Do you receive an error when attempting to rename the device? May you try reinstalling the Nighthawk/Orbi app.
Christian
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Re: Change Device Names in Netgear Armor
I have an Orbi RBK50 router. However, I am not attempting to change the devices' names in the Orbi app, I am attempting to change their names at "https://armor.netgear.com/mydevices".
In the linked image named "Armor Devices" there is a list of all of my devices at that website.
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Re: Change Device Names in Netgear Armor
In this linked image is a picture of the first device after I clicked on it:
At no point am I offered the option to rename any device. I have researched this issue and it seems as though there is indeed some way to rename the devices, but I have not been able to locate it.
Please advise. Many thanks!
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Re: Change Device Names in Netgear Armor
Hi cacompton,
The armor.netgear.com portal should support the renaming of devices. Do you have an article or link to a website we can review stating this?
Regards,
Christian
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Re: Change Device Names in Netgear Armor
Here is a link to the webpage:
https://armor.netgear.com/supportarticle?article_id=2176
Here is an excerpt from that page:
NETGEAR Armor allows users to move devices associated with their accounts in the My Devices section. Here are the main benefits of this action:
Update: Users can update the Bitdefender local protection from the Armor platform (macOS and Windows products).
Profile: Users can associate a device with a particular profile from his account.
Settings: Users can change the name of devices listed in the My Devices section.
I have attached another screenshot below.
Thank you for all of your help!
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Re: Change Device Names in Netgear Armor
Hi cacompton,
Thanks for the link. I have sent you a private message.
Regards,
Christian
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Re: Change Device Names in Netgear Armor
Hey Christian,
I am also after the same information as cacompton. Would you be able to share that?
Cheers
Alex
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Re: Change Device Names in Netgear Armor
Hi Christian, or anyone monitoring this thread, I would love to know the answer to the above as well.
The articles I've found (and see linked above) still say I should be able to rename a device in the Netgear Armor web console, when they are moved to "My Devices", however I cannot see anywhere that this can be done. There doesn't appear to be any "edit" type function or the ability to click and type in a new name, in Profile or otherwise, and I have tried checking on multiple browsers just to cover the bases. If there's any insight to be given, that would be wonderful!
Best,
Cody
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