Change account email address

[JeffreyN]

My friend set up my Orbi with his email and password also, and I can’t set up security to protect all my devices for my family

[michaelkenward]

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@JeffreyN wrote:

My friend set up my Orbi with his email and password also, and I can’t set up security to protect all my devices for my family

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There are (too) many passwords that Netgear can use. You don't need an email address to configure many of the security settings.

Visit the support pages:

Support | NETGEAR

and feed in your model number and check the documentation for your hardware. The manual is full of stuff on "security".

Look for the model number on the label on the device.

You don't say what "security" you have in mind. A bit more information migt be useful.

[JeffreyN]

wanted to set up netgear armor but its not letting me on this account

[FURRYe38]

Please post about this in the Armor app forum:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://www.netgear.com/landings/armor
Good Luck.

[Christian_R]

Hi JeffreyN, 

You may want to reach out to your friend for the credentials. You may also contact Customer Care at customer.service@netgear.com to have your device registered under your email address. 

Christian