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Forum Discussion
Configuration issue detected - device security at risk
My wife & I both have the same brand of Android phones, and I've set up both of us with Armor Security, Bitdefender, etc. My wife's phone is the only one that gets this "Configuration issue detected"...
Got an identical situation. Will try the same.
Did this work for you?????????
nothing is working for me! Brand New PC and Brand New Galaxy - advice?!
I'm using Netgear, Armor, and Bitdefender on 2 phone (1 fairly new Pixel, 1 higher-end Samsung), 2 Chromebooks (both less than 4 years old), 2 HP laptops (also less than 4 years old) running Windows ... and I still get the occasional problems as I described above. I've done no further efforts toward "fixes" since those I described in my earlier posts. I've also received zero input or feedback from Netgear, Armor, and Bitdefender ... but I'll admit, I haven't tried going directly to "tech support" for the issues because of what I've read in this thread and others. <sigh>
If you're reading this, and you're having problems like I described, please update on this thread if find something new to try, especially if you actually have any communications with tech support for Netgear, Armor, and/or Bitdefender.
I have answers finally!
Number one, check if there's an update with your ISP, there was with mine and now IPv6 has taken over my devices and everything is a mess but working.
I have support and was told to uninstall armor/Bitdefender from my phone, as well as the nighthawk app, then hard reset. Then reinstall nighthawk only on my phone. Then go to your computer, uninstall their Bitdefender, go to the armor.netgear website and download Bitdefender from THERE, then opening and running the application and exe as an "admin" - MOST IMPORTANT PART to people who don't know - then go to your phone and check your nighthawk app, hopefully it says enabled, because mine didn't until about 3 weeks ago so it was really frustrating. Then it shows what devices are hooked up to that, and under installed, IT FINALLY SAYS my computer! FINALLY, I HAVE TOTAL PROTECTION. I called them really upset and it fixed itself within a day when I told them it's still not doing anything and my Bitdefender went from 10 to 4 devices immediately. OF course, me being me, I downloaded armor on my phone again and i don't think it's doing anything, they said I don't need it on my phone, only on devices, like SmartTvs and computers/tablets. Either way, now the Nighthawk app is giving my phone updates, not Bitdefender. Let me know if this works for anyone. I have had less config errors as well but I am also clean installing my comp and phone tonight so let's see if any of this works again. I'll uninstall first lol.
Everyone remember you must log in with your admin email credentials, and I keep my stuff on a LAN so that I can see in the logs what is doing what to cause DoS attacks, and what it actually is. Also on the main router page, 198.162... 1.1 or whatever you are, there seems to be a tiny box for an old update under administration when I'm on my phone. Then it says it's up to date, also their website at the moment says that there is a new firmware update but it's not a button... does anyone have an answer for that one?