Orbi WiFi 7 RBE973
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Re: Enable Netgear Armor on Orbi R

tmudarre
Aspirant

Enable Netgear Armor on Orbi R

I have aquired Orbi RBR20 model and successfully installed wifi around my home. I would ike to activate the Armor software from Bitdefender. Documentation tells me that it should appear under the security tab on the ios app, however it does not. Is the RBR20 model compatible, how do I activate the functionality to test it?

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 8

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DexterJB
NETGEAR Moderator

Re: Enable Netgear Armor on Orbi R

Hi @tmudarre, welcome to the community! Please make sure that the firmware of the RBR20 is up to date (2.3.5.26). You can find the latest version on the link below.

 

https://www.netgear.com/support/product/rbr20.aspx#RBR20%20Firmware%20Version%202.3.5.26

 

The release notes are linked below.

 

https://kb.netgear.com/000061054/RBR20-RBS20-Firmware-Version-2-3-5-26

 

Dexter

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Message 3 of 8

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plemans
Guru

Re: Enable Netgear Armor on Orbi R

If you look at the Armor landing page:  https://www.netgear.com/landings/armor/

it shows the compatible systems. Right now its the RBR50 based systems, rs400, r7000p, r6900p.  I think its something they plan on adding more to but I don't know a time table. I could be wrong on this. 

Message 2 of 8
DexterJB
NETGEAR Moderator

Re: Enable Netgear Armor on Orbi R

Hi @tmudarre, welcome to the community! Please make sure that the firmware of the RBR20 is up to date (2.3.5.26). You can find the latest version on the link below.

 

https://www.netgear.com/support/product/rbr20.aspx#RBR20%20Firmware%20Version%202.3.5.26

 

The release notes are linked below.

 

https://kb.netgear.com/000061054/RBR20-RBS20-Firmware-Version-2-3-5-26

 

Dexter

Message 3 of 8
plemans
Guru

Re: Enable Netgear Armor on Orbi R

@DexterJB Thanks! I didn't know they'd been added in for Armor. Glad to read its being rolled out to other systems. 

Message 4 of 8
tmudarre
Aspirant

Re: Enable Netgear Armor on Orbi R

This is excellent news I Will attempt with latest firmware! Thank you
Message 5 of 8
tmudarre
Aspirant

Re: Enable Netgear Armor on Orbi R

I've upgraded to the latest firmware, v2.3.5.26, however under Security Tab of the Orbi app I still don't have the Security Tab on my Orbi app that allows me to access Armor functionality. So perhaps the firmware now ready to support Armor but there are stillother updates needed beore I can access the functionality.

Message 6 of 8
DexterJB
NETGEAR Moderator

Re: Enable Netgear Armor on Orbi R

Hi @tmudarre, please make sure that the device is operating in router mode and not on AP mode. Let me know how that goes.

 

Dexter

Message 7 of 8
DexterJB
NETGEAR Moderator

Re: Enable Netgear Armor on Orbi R

Hi @tmudarre, were you able to sort this out?

 

Dexter

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