- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Error activating a new Netgear Armor subscription with activation code
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Error activating a new Netgear Armor subscription with activation code
I have an Orbi mesh system with one sattelite. My Armor subscription expired and the message told me I needed to contact custome care to renew. I did that and got an activation code via email.
When I try to activate the new subscription with the activation code, I get the following error message: There was an error activating your subscription. Please try again later.
I've tried about 25 times and it's not activating. My Orbi app won't allow me to activate it through the app either. The app says my subscription is expired and to contact customer care.
Does anyone know the fix for this?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Error activating a new Netgear Armor subscription with activation code
A couple things you could try.
1. Try factory resetting and reinstalling the obri. Then just activate it as a new subsciption
2. Try turning off then back on remote management. Sometimes this helps
3. Try contacting bitdefender support for armor. I've seen the wrong code before and it needed to be redone.
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Error activating a new Netgear Armor subscription with activation code
Hello MoU,
Welcome to the community! May you provide me with your email address and router serial number for us to check further. Please send me a private message with the requested info.
Thanks,
Christian