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Forum Discussion
Forced Netgear Armor trial.
Latest Nighthawk update forces the end user to agree to a 30-day free Netgear Armor trial in order to activate and keep using the app. I do not want a free trial, I do not want Armor. I do not want t...
Many thanks - I've also written to the "netgear team" email address to express my displeasure
Netgear sent me a form to opt out of tracking (really this is opposit of the way it should work) which i filled in and they accepted (very kind of them).
But the armor nonsense remains so I haven't used the app again.
The Nighthawk app updated to version 2.15.1.2 this morning on my iPhone 13 Pro (iOS 15.4) – and, unfortunately, the initial screen requiring installation of “your free 30-day NETGEAR Armor trial” remains.
Apparently, NETGEAR will not allow individuals access to the Nighthawk app without first having initiated a trial of Armor. In addition, the comment on that screen that “NETGEAR collects analytics data” may imply that an opt-out from the Analytics Data Policy is incompatible with usage of the app?
Topology wrote:
The Nighthawk app updated to version 2.15.1.2 this morning on my iPhone 13 Pro (iOS 15.4) – and, unfortunately, the initial screen requiring installation of “your free 30-day NETGEAR Armor trial” remains.
May be an iOS thing. No nags here in Android. Two routers (R7800 and R7000P). Local wifi and anywhere access.
Based on a conversation with a NETGEAR Senior Technical Support Expert, clicking "I agree" to the statement "I accept NETGEAR's Terms and Conditions and acknowledge that I have read the Privacy Policy" on the Nighthawk app startup screen does not enable router data collection, for individuals who have already chosen to opt-out of the Analytics Data Policy.
In addition, both the Nighthawk app and the Armor service can be used by individuals who have already chosen to opt-out of the Policy – i.e., participating in router data collection is not a prerequisite for use of the app or service.
